Terms of Service and Acceptable Use
LNVPS
Last Updated: October 9, 2026
Welcome to LNVPS, a trading name of Apex Strata Ltd, a company registered in Ireland. These Terms of Service ("Terms") govern your use of our Virtual Private Server (VPS) hosting services, website, and related offerings (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Company Information
LNVPS is a trading name of Apex Strata Ltd, a company registered in Ireland.
For the purposes of Articles 11 and 12 of the EU Digital Services Act (Regulation (EU) 2022/2065), our single point of contact for Member State authorities, the European Commission and the European Board for Digital Services is noc+abuse@apexstrata.ie, and our point of contact for customers is support@lnvps.net. We can be contacted in English.
2. Definitions
- "You" or "Customer": The individual or entity subscribing to or using the Services.
- "We", "Us", or "LNVPS": Apex Strata Ltd, operating as LNVPS.
- "Services": VPS hosting, support, and any additional features provided by LNVPS.
3. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our Services. By signing up, you confirm that all information provided is accurate and that you are authorized to act on behalf of any entity you represent.
4. Services
LNVPS provides VPS hosting services, including server resources, bandwidth, and technical support, as outlined on our website (lnvps.net or applicable domain). Specific features, pricing, and resource limits are detailed in your chosen service plan at the time of purchase.
- Service Availability: We strive for 99.9% uptime but do not guarantee uninterrupted service. Downtime may occur due to maintenance, upgrades, or unforeseen events. Unless expressly agreed otherwise in writing, no service credits or compensation are payable for downtime.
- Modifications: We reserve the right to modify or discontinue any aspect of the Services with reasonable notice.
5. Account Responsibilities
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- Usage: You agree to use the Services only for lawful purposes and in compliance with these Terms.
- Notification: You must notify us immediately of any unauthorized use of your account.
6. Acceptable Use Policy
You agree not to use the Services to:
- Host, store, or distribute illegal content, including but not limited to pirated software, child exploitation material, or content inciting violence or hate.
- Engage in spamming, phishing, or other abusive activities, including operating open mail relays or sending unsolicited bulk email.
- Overload or disrupt our servers, networks, or other customers’ services (e.g., DDoS attacks).
- Operate botnets, command-and-control infrastructure, or launch attacks, port scans, or unauthorized penetration tests against third parties.
- Engage in cryptocurrency mining or other sustained workloads that abuse shared resources beyond the fair use of your plan.
- Engage in activity that damages the reputation of our IP address space (e.g., causing IPs to be blacklisted).
- Violate intellectual property rights or privacy laws.
Tor: Running Tor relays (non-exit) is permitted. Running Tor exit nodes is not permitted without our prior written consent.
Traffic from your service: You are responsible for all traffic sent from your VPS and its IP addresses, including traffic from anyone you let use it. This covers VPNs, proxies, exit nodes, shared accounts and any other service that relays other people's traffic. If you run such a service you must take reasonable steps to prevent abuse through it, such as blocking peer-to-peer file sharing where your users could use it to infringe copyright, and you must deal with abuse reports about it. A violation by one of your users is treated as your violation.
We reserve the right to suspend or terminate your Services if we detect violations, subject to applicable law and Section 6.1.
6.1 Abuse Reports and Enforcement
Reporting: Anyone can report illegal content or abuse coming from our network by email to noc+abuse@apexstrata.ie. A report should include the IP address, the date and time with its timezone, a description of the problem, and any evidence such as logs, URLs or file hashes. Where a report includes contact details we will confirm receipt and, for reports about content stored on our servers, tell the reporter what we decided.
How we handle reports: Each report is reviewed by a person. We check that the IP address and time match one of our customers' services and decide in a timely, careful and impartial way. We do not monitor the content of your VPS or your traffic in general. Depending on how serious and how clear the problem is, we may:
- forward the report to you and ask you to fix the problem and reply within 48 hours;
- restrict part of your service, for example blocking certain network ports;
- suspend your service until the problem is fixed;
- terminate your service for serious or repeated violations.
We may suspend a service immediately and without warning where there is an ongoing attack, a risk to people's safety, child sexual abuse material, or a threat to our network or other customers. Repeated reports about the same service count towards termination even when each one is resolved.
Your identity: We do not give your name, contact details or other personal data to people who report abuse, except where we are required to by law, such as under a court order.
Statement of reasons: If we restrict, suspend or terminate your service because of illegal content or a breach of these Terms, we will tell you what we did, the facts it was based on, whether it followed a report, the law or section of these Terms involved, and how you can challenge it. We may withhold this only where the law requires us to, for example where it would interfere with a criminal investigation.
Challenging a decision: You can challenge any decision made under this section by replying to our notice or emailing support@lnvps.net within six months of the decision. A person will review your challenge and reply without undue delay, and we will reverse the decision if it was wrong. You also keep any right you have to go to court.
Copyright notices for Canadian services: For services in our Canadian region we forward copyright infringement notices that comply with the Canadian Copyright Act to the customer, tell the sender that we have done so, and keep a record that identifies the customer for six months, or twelve months where we are told that proceedings have started.
Law enforcement: If we become aware of information suggesting that a criminal offence involving a threat to someone's life or safety has happened, is happening or is likely to happen, we will report it to the relevant authorities.
Records: We keep abuse reports, the actions we took and your replies for up to 12 months after a report is closed, or longer where the law requires it.
7. Payment and Billing
- Fees: You agree to pay the fees for your chosen plan as outlined at checkout. Prices may be displayed and paid in Euro (€), US Dollar ($), or Bitcoin (BTC, via the Lightning Network or on-chain), as offered at checkout.
- Exchange Rates: Where you pay in Bitcoin for a plan priced in fiat currency (or vice versa), the amount payable is calculated at the exchange rate applied at the time the invoice is generated. Once an invoice is paid, it is final; we do not adjust for subsequent exchange rate movements.
- Billing Cycle: The Services are prepaid. Payment is due in advance for each billing period of your chosen plan, and your service runs until the end of the period you have paid for.
- Non-Payment: If your service is not renewed by its expiry date, it will be stopped and you will no longer be able to access it. It may subsequently be deleted in accordance with Section 8.
- Refunds: Refunds are available within 14 days of initial purchase, provided no excessive usage has occurred, as determined by us. Refunds of amounts paid in Bitcoin are made in Bitcoin at the originally invoiced amount.
This section is without prejudice to your statutory rights as a consumer (see Section 7.2).
7.1 Taxes (VAT)
As Apex Strata Ltd is established in Ireland (an EU member state), Value Added Tax (VAT) is applied to your purchases as required by EU law:
- Applicable VAT: Any VAT due is calculated and added at checkout, and the applied rate is shown on your invoice. Prices displayed may be exclusive of VAT; the total payable, including any VAT, is confirmed before you pay.
- Determining Your Location: VAT treatment depends on your place of supply. We determine this from the country you declare in your account and/or checkout and, where necessary, from location evidence such as your IP address (resolved to a country). You agree to provide accurate location information and confirm that any country you declare is correct.
- Business Customers (Reverse Charge): If you are a VAT-registered business in an EU member state other than Ireland, you may provide a valid VAT identification number. Where the number is validated, the intra-EU business-to-business reverse charge applies (Article 196 of Council Directive 2006/112/EC), no VAT is charged by us, and you are responsible for accounting for VAT in your own member state. You are responsible for the accuracy and validity of any VAT number you provide.
- Irish and EU Consumers: Customers in Ireland are charged Irish VAT. Consumers in other EU member states are charged VAT at the applicable rate for their location.
- Non-EU Customers: Supplies to customers established outside the EU are generally outside the scope of EU VAT and no EU VAT is charged. You remain responsible for any taxes, duties, or charges that may apply in your own jurisdiction (e.g. local sales, use, or import taxes), which are not collected or remitted by us.
- Not Tax Advice: The above is a general summary of how we apply VAT and does not constitute tax advice. You are responsible for your own tax obligations and should seek independent advice where needed.
7.2 EU Consumer Right of Withdrawal
If you are a consumer in the European Union, you have a statutory right to withdraw from a contract for services within 14 days without giving any reason. By ordering the Services, you request that we begin providing them immediately (your VPS is provisioned upon payment). You acknowledge that:
- If you withdraw within the 14-day period after performance has begun, you must pay for the proportion of the Services provided up to the time you inform us of your withdrawal.
- If the Services have been fully performed within the withdrawal period (e.g. a billing period that has fully elapsed), you lose the right of withdrawal once performance is complete, having consented to immediate performance.
To exercise the right of withdrawal, contact us at support@lnvps.net with a clear statement of your decision to withdraw.
8. Termination
- By You: You may terminate your account at any time via your control panel or by contacting us, subject to the billing cycle terms.
- By Us: We may suspend or terminate your Services for non-payment, violation of these Terms, or if required by law, with or without notice depending on the severity of the breach. Suspension and termination for abuse follow Section 6.1.
- Effect of Termination: Upon termination or expiry of your service, your VPS is stopped and your access to it ends. We may permanently delete your VPS and associated data after 7 days unless otherwise required by law. You are responsible for retrieving your data before your service expires or is terminated; renewing an expired service within the retention period restores access.
9. Data and Privacy
- Your Data: You retain ownership of data uploaded to your VPS. We do not access it except as needed to provide the Services, to comply with legal obligations, or to investigate a specific abuse report or security incident involving your service. In an investigation we may take a snapshot of your VPS and examine its network traffic, configuration and logs, limited to what is needed to find the source of the problem. The snapshot is deleted when the investigation ends.
- Backups: You are responsible for maintaining backups of your data unless a backup service is included in your plan.
- GDPR Compliance: We process personal data in accordance with the General Data Protection Regulation (GDPR). We collect only the minimal information necessary to provide the Services; accounts may be created without providing personal contact details. For data protection queries, contact support@lnvps.net.
10. Limitation of Liability
To the fullest extent permitted by Irish law:
- Our liability for any claim arising from the Services is limited to the amount you paid us in the previous 12 months.
- We are not liable for indirect, consequential, or incidental damages (e.g., loss of profits, data, or business opportunities).
- We are not responsible for issues beyond our reasonable control, such as force majeure events (e.g., natural disasters, cyber-attacks).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or fraud.
11. Indemnification
You agree to indemnify and hold harmless Apex Strata Ltd, its officers, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Services, your content, or your violation of these Terms or applicable law. This section does not apply to the extent prohibited by applicable consumer protection law.
12. Intellectual Property
- Our IP: The LNVPS website, branding, and software remain our property or that of our licensors.
- Your IP: You grant us a limited license to use your content solely to provide the Services.
13. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Ireland.
- For business customers, any disputes will be subject to the exclusive jurisdiction of the courts of Ireland.
- If you are a consumer, this does not affect any mandatory consumer protections or jurisdiction rights you have under the law of your country of residence, and you may bring proceedings in the courts of that country where permitted by law.
14. General
- Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
- Entire Agreement: These Terms, together with your chosen service plan, constitute the entire agreement between you and us regarding the Services.
- Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations to a successor of the business.
- No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
15. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via email where we hold an email address for you, or otherwise via our website or your account dashboard. Continued use of the Services after changes constitutes acceptance of the updated Terms.
16. Contact Us
For questions or support:
- Email: support@lnvps.net
- Address: Suite 10628, 26/27 Upper Pembroke Street, Dublin 2, D02 X361, Ireland